The foundation every program runs on
Forms, files, checklists, cases, and people, in one secure platform built for human services
Trusted by organizations making a difference in children's lives
Core package
Every program starts with Core.
The Core package of iCentral Cases: cases, people, files, forms and checklists, set up with your program's own forms. Add apps when you need them.
Cases features
Every case, start to finish, in one place
Manage cases from start to finish for all your programs.
What you get:
- Contact info, files, forms and checklists in one place
- Multiple cases per child, from Early Intervention to Pre-K
- Standard information on every case, one click away
- Alerts for cases aging out and other key dates
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Why teams choose us for Cases
Not a generic case tool, configured for your program.
Go live in days, not months
CASES is already built. We configure it to your program, migrate your data, and train your team — you launch fast, not after a six-month implementation.
Configured for your program
We tailor iCentral to how your program actually works — your forms, checklists, and workflows — instead of forcing you into generic software.
Programs, not seats
Priced by program, not per user. Add as many staff, providers, and family members as you need — no per-seat fees holding you back.
Built for human services
HIPAA-ready, audit-ready, and secure by design. iCentral is purpose-built for the programs you run — not a generic case tool bent to fit.
How Cases pricing works
Start with Core. Add your program and the apps you need.
Core package
From $250/month
What every program runs on, with no extra fee per program.
- Cases
- People
- Forms, with e-signatures
- Files
- Checklists
Program packages
Core set up for your program: its forms, checklists, reports and alerts. Pick yours to see its packages.
App add-ons
Add an app only when a program needs it. Each one is priced on its own.
Get started
Your price depends on your programs and the size of your team.
Frequently Asked Questions
Is training included with the package?
Yes — training is included as part of your onboarding hours. Your included hours cover standard setup, configuration, and hands-on training for your team. Additional training beyond your included hours is available at $100/hr.
Can the system integrate with our existing tools?
Yes, iCentral offers integration capabilities with most common EHR systems, billing platforms, and state reporting systems.
What kind of support is available?
Unlimited support through our built-in Support app — no ticket limits, no extra fees. Plus, iCentral University gives all your users access to on-demand training videos and resources so they can learn at their own pace.
How long does it take to get up and running?
Most programs are live within days, not months. iCentral's standard packages come pre-configured for common programs, so you're not starting from scratch.
Is iCentral HIPAA compliant?
Yes. iCentral runs on Amazon Web Services with enterprise-grade encryption and role-based access controls. We support full HIPAA and FERPA compliance and execute Business Associate Agreements with all clients.
See Cases in Action
Experience the power of our solution with a personalized demo tailored to your program's needs.
Schedule Your Demo
What You'll See in the Demo
Live System Walkthrough
See exactly how the system works with real data and workflows
Custom Configuration
Learn how we can customize the solution for your specific needs
Q&A Session
Get answers to all your questions from our product experts
Pricing & Quote
Get transparent pricing information and a customized quote for your organization
Implementation Planning
Discuss timeline, requirements, and next steps for your program