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Electronic Remittance Available
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Challenge: |
After the claims are processed, it is very difficult for me to find out what action needs to be taken. |
Solution: |
iClaims can electronically update from any remittance file.
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Benefit: |
Immediately see what's paid and denied, and take immediate action towards payment. |
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Manual Remittance Update
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Challenge: |
Unfortunately, my county does not provide electronic remittance, only paper, which is very difficult to keep track of. |
Solution: |
iClaims can be updated manually by invoice or multiple claim lines, allowing you to update efficiently even from paper.
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Benefit: |
You can be on top of your A/R even if the county doesn't make it easy. |
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Exception Reports and Matching
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Challenge: |
Even though we have electronic remittance, the state system doesn't always send back all the right information, causing mismatches. |
Solution: |
iClaims electronic remittance shows unmatched exceptions, so you can override the state's mistakes.
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Benefit: |
No more claims sitting in the Accounts Receivable endlessly without being updated. |
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Multiple Claim Actions
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Challenge: |
When claims are denied, I can spend hours investigating the problem and correcting it for each date of service. |
Solution: |
Actions can be taken on multiple claims at a time to change information and resubmit.
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Benefit: |
Fix an entire set of claims for a patient or authorization in a few clicks. |
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Rebilling and Error Resolution
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Challenge: |
Rebilling takes hours when I have to adjust each claim line by line, especially when the change requires a manual appeal. |
Solution: |
iCentral® generates and tracks rebills on paper or electronically, when the county allows, so all you need to do is sign and send.
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Benefit: |
Save time and reduce complications by rebilling everything the same way. |
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Past and Present Reporting
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Challenge: |
Getting a current A/R is difficult, but it is nearly impossible to get one 'as of' a past date. |
Solution: |
Monthly stamping and transaction reports give you 'as of' capability how and when you need it.
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Benefit: |
Don't waste time sifting through numbers - generate your monthly reports the way YOU want them. |
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