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Easy Remittance


Electronic Remittance Available
Challenge: After the claims are processed, it is very difficult for me to find out what action needs to be taken.
Solution: iClaims can electronically update from any remittance file.
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Benefit: Immediately see what's paid and denied, and take immediate action towards payment.
Comparing reports and searches and eliminating duplicates gives me headaches!
Manual Remittance Update
Challenge: Unfortunately, my county does not provide electronic remittance, only paper, which is very difficult to keep track of.
Solution: iClaims can be updated manually by invoice or multiple claim lines, allowing you to update efficiently even from paper.
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Benefit: You can be on top of your A/R even if the county doesn't make it easy.
Even with paper remittance, I shouldn't have to pull my hair out trying to find my A/R.
Exception Reports and Matching
Challenge: Even though we have electronic remittance, the state system doesn't always send back all the right information, causing mismatches.
Solution: iClaims electronic remittance shows unmatched exceptions, so you can override the state's mistakes.
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Benefit: No more claims sitting in the Accounts Receivable endlessly without being updated.
It's so frustrating to have electronic remittance and STILL not know what's paid!
Multiple Claim Actions
Challenge: When claims are denied, I can spend hours investigating the problem and correcting it for each date of service.
Solution: Actions can be taken on multiple claims at a time to change information and resubmit.
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Benefit: Fix an entire set of claims for a patient or authorization in a few clicks.
It takes so much training to learn how to fix denials - it's almost not worth it!
Rebilling and Error Resolution
Challenge: Rebilling takes hours when I have to adjust each claim line by line, especially when the change requires a manual appeal.
Solution: iCentral® generates and tracks rebills on paper or electronically, when the county allows, so all you need to do is sign and send.
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Benefit: Save time and reduce complications by rebilling everything the same way.
Resolving errors through the city system is so frustrating!
Past and Present Reporting
Challenge: Getting a current A/R is difficult, but it is nearly impossible to get one 'as of' a past date.
Solution: Monthly stamping and transaction reports give you 'as of' capability how and when you need it.
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Benefit: Don't waste time sifting through numbers - generate your monthly reports the way YOU want them.
When my auditors ask for 'as of' reports, I cringe.
   
   

 

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