Easy Remittance

iClaims was designed with billing and remittance needs in mind.  We know that unfortunately claims are not always paid, and you need to know exactly when they are.  Of equal importance is the ability to track and take action on denials, so that you can speed up your payment processes.  iClaims has the ability to update both electronic and manual/paper remittance, based on your needs in any city, county, or state.

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Electronic Remittance Available Collapse
Challenge: After the claims are processed, it is very difficult for me to find out what action needs to be taken. Solution: iClaims can electronically update from any remittance file. Benefit: Immediately see what's paid and denied, and take immediate action towards payment.	Comparing reports and searches and eliminating duplicates gives me headaches!
Manual Remittance Update Collapse
Challenge: Unfortunately, my county does not provide electronic remittance, only paper, which is very difficult to keep track of. Solution: iClaims can be updated manually by invoice or multiple claim lines, allowing you to update efficiently even from paper. Benefit: You can be on top of your A/R even if the county doesn't make it easy.	Even with paper remittance, I shouldn't have to pull my hair out trying to find my A/R.
Exception Reports and Matching Collapse
Challenge: Even though we have electronic remittance, the state system doesn't always send back all the right information, causing mismatches. Solution: iClaims electronic remittance shows unmatched exceptions, so you can override the state's mistakes. Benefit: No more claims sitting in the Accounts Receivable endlessly without being updated.	It's so frustrating to have electronic remittance and STILL not know what's paid!
Multiple Claim Actions Collapse
Challenge: When claims are denied, I can spend hours investigating the problem and correcting it for each date of service. Solution: Actions can be taken on multiple claims at a time to change information and resubmit. Benefit: Fix an entire set of claims for a patient or authorization in a few clicks.	It takes so much training to learn how to fix denials - it's almost not worth it!
Rebilling and Error Resolution Collapse
Challenge: Rebilling takes hours when I have to adjust each claim line by line, especially when the change requires a manual appeal. Solution: iCentral® generates and tracks rebills on paper or electronically, when the county allows, so all you need to do is sign and send. Benefit: Save time and reduce complications by rebilling everything the same way.	Resolving errors through the city system is so frustrating!
Past and Present Reporting Collapse
Challenge: Getting a current A/R is difficult, but it is nearly impossible to get one 'as of' a past date. Solution: Monthly stamping and transaction reports give you 'as of' capability how and when you need it. Benefit: Don't waste time sifting through numbers - generate your monthly reports the way YOU want them.	When my auditors ask for 'as of' reports, I cringe.

 

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