iCommunicate™

iCommunicate™ is an internal email system like Outlook but it is HIPAA and FERPA compliant as messages and attachments are behind iCentral’s secure firewall.

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Agency Documents Collapse
Challenge: When a new therapist is set up, I need to send them a welcome packet and they often request more later. Solution: Post agency documents in iCommunicate, so the therapists always have easy and secure access to them. Benefit: Stop wasting your administrative staff on sending and resending the same paperwork.	It's frustrating that my therapists request copies of the same things over and over again.
Automated Alerts Collapse
Challenge: I need my therapists and staff to check certain information, but I can never be sure they are getting it. Solution: Using iCommunicate and Quicklinks, you can set up alerts which generate reports or iView searches and notify by email. Benefit: Know exactly what information your staff are getting and when.	Two people are wasting their time sending reminders to our therapists.
Secure "Auditor-Approved" Internal Messaging Collapse
Challenge: I need to send my therapists vital information including HIPAA compliant documents. Solution: Send vital messages and documents such as authorization paperwork through secure iCommunicate messages. Benefit: Save yourself an audit headache! Nothing leaves iCommunicate - no email, no storing secure information on the therapists' computer or email server.	An auditor told us that passworded emails and documents are not HIPAA compliant.
Secure HIPAA & FERPA Compliant Documents Collapse
Challenge: I need to send my therapists vital information including HIPAA & FERPA compliant documents. Solution: Send vital documents such as authorization paperwork through secure iCommunicate messages individually or to all personnel with one click. Benefit: All documents are stored within the system, rather than on the therapists' computer or email server.	I was cited for sending password protected documents to therapists via email!

 

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